Kent Ridge | Website

Kent Ridge has served a wide customer base including fortune five hundred companies, five star hotels, global MNCs, local blue chip companies, national professional and sports bodies, banks, and state universities.

#1

Strategic HR Consulting

We provide solutions to strengthen institutions, build teams and develop individuals to reach their true potential. They include;

Organisational Transformation/ Restructuring
HR Evaluations/Audits
HR Policy and Procedure Manuals
Right Sizing
Employee Handbooks
Assessment Centers
Employee Relations/Engagement Strategies
Training Needs Analyses
Performance Management Systems

Our clients represent a wide variety of industries including information technology, plantations, apparel, banking, consumer goods, hospitality, retail, automotive, pharmaceutical and media. Also, we have served public sector and not-for-profit organizations.

#2

Outbound Training

Outdoor activities create an effective learning platform and challenge the individual and team. Therein skill improvement takes place in the areas of teamwork, team bonding, communication, leadership, time management, problem solving, decision making, motivation, change and personal development. Also, the outdoor exercises promote self-discovery and a powerful insight into one’s own and team’s work styles and behaviour. Kent Ridge outbound training team consists of certified instructors from Outward Bound International, who have been involved in introducing Outward bound training to the corporate world of Sri Lanka after being trained in Malaysia, Singapore and the US.

#3

Recruitment & Executive Search

We find someone who meets your job requirement especially at senior and middle levels. We will screen the candidates to ensure that they match the job, the culture, values and future jobs of the organisation.

#4

Cartoon Based Employee Communications

‘A picture talks thousand words’. Based on our experience in producing the weekly business page cartoon of Sunday Observer, ‘Everyone Knows HR’ Kent Ridge can produce HR procedure manuals and instructional material using cartoons. It’s a kind of byte-sized learning too.

#5

Singapore collaboration – Remote working in Singapore

Kent Ridge is collaborating with Human Capital Singapore(HCS) to promote remote work in Singapore for Sri Lankans.

Background:

The three of them were batch mates at the National University of Singapore’s Masters in Asia Pacific HRM programme in 2000. David Ang was the Executive Director of Singapore Human Resource Institute (SHRI) and Geok Choo was the President of SHRI and HR Director of Singapore Airlines Engineering at that time. Janaka Kumarsinghe (then HRD Manger Suntel on study leave)after returning to Sri Lanka was appointed the President of IPM Sri Lanka, and subsequently the President of Asia Pacific Federation of HRM (APFHRM) thanks to SHRI’s recommendation. They collaborated to promote HR in the Asia Pacific region. Mr.David Ang (former Secretary General World Federation of Personal Management Association too) prematurely passed away in 2021. Madam Ho Geok Choo (former President of APFHRM and MP of Singapore Parliament too)and Janaka Kumarasinghe with their respective organisations Human Capital Singapore (HCS) and Kent Ridge have started a partnership to continue their collaborative efforts.

#6

IgnITe, IT finishing school

IT industry has leap-frogged due to Covid 19. Also, in the Sri Lankan context the economic challenges have led to many software professionals migrating to greener pastures or opting for remote working. This has led to a vacuum in the industry. This programme intends to fill the skill gap between software development students and Professional Software Developers and fast track them into the industry.

Case Studies

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Solving major employee relations problem in a manufacturing & sales company

Kent Ridge consultants were engaged after a major strike by a political party affiliated union in a manufacturing plant producing a known and authentic brand…

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Solving a dispute in a software development company

Kent Ridge consultants have been engaged to settle an irreparable disagreement between two founders of a software development company…

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Developing an HR Policy and Procedure Manual and setting up an HR department

The lack of HR management support has led to many challenges in a century old public limited company engage in manufacturing, exports and trading…

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A large scale Voluntary Retirement Scheme (VRS)

Cost per minute has increased leading to inefficiencies in few factories of a large apparel group of companies situated in an export processing zone…

Customer Testimonials

At a time Sri Lanka Insurance Corporation Ltd (SLIC) was faced with different challenges due to a lack of collaboration between the Sales Unit and Administration/Underwriting Unit of different branches, Kent Ridge (Pvt) Ltd was invited to study and carryout an HR intervention as a lasting solution. They identified our needs and designed a staff Transformation programme through a series of interventions to cover our entire branch Network scattered throughout the country. They also undertook a project to establish KPIs and Performance Appraisal System for the Company in the year 2018-2019 and completed it in a satisfactory manner.
We are pleased to inform that the systematic and creative approach adopted by the team of Consultants of this company led to improved collaboration, Improved customer services and reduced the customer complaints.

Mr Rohitha Amarapala ,
DGM – HR & ER,
Sri Lanka Insurance Corporation Ltd(SLIC)

The company has undergone multiple management/ownership changes from state-owned to the private sector over the last several years. As a result, several HR policies and procedures have been introduced from time to time. Kent Ridge was assigned with the consultancy assignment to collate all such policies and procedures during my tenure as the HR Director of INSEE Lanka. The consultants had discussions with management teams and employees in different locations and collated all policies and procedures under a common format. Kent Ridge performed a commendable job in compiling the HR policies and procedures manual.

Prasad Piyadigama
Regional HR & Talent Specialist
SIAM CITY CEMENT PUBLIC COMPANY LIMITED,

“It is my great pleasure to interact with the Kent Ridge team who has conducted outbound training programmes for our course participants in the masters programmes and the participants have highly valued the new experience gathered during the programmes. I wish Kent Ridge team continuous success.

Dr. Lesly Ekanayake
Senior Lecturer, Department of Civil Engineering
University of Moratuwa

“It was a well organised programme and I appreciate the great efforts invested by the Kent Ridge team to provide well designed activities to our team. I hope that it will be a good initiative for the team to think out of the box in carrying out their day to day official duties as well as managing their day to day life. I expect to have more programmes in future where opportunities are demanding for same kind of programmes with Kent Ridge. I wish all the very best for your future endeavors.”

Mrs. Anula Harasgama
Director General
Department of State Accounts – General Treasury

Our Clients

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Blog

Team Building for HNB star performers

A team building session was conducted for best regions as a reward for their achievement. The session was held in Blue Waters Hotel Wadduwa in April 2022 with 77 participants. Thereafter, the HNB management has invited Kent Ridge to conduct another program for their management.

Assessment Centre for Commercial Bank Management Trainees

Kent Ridge consultants were assigned to conduct an Assessment Centre for new management trainees before their final interview. Kent Ridge agreed on a competency framework and developed activities to assess those competencies with the help of a team of professional assessors. The Assessment Centre was held in Dec 2019. Thereafter, a report consisting of competencies of each candidate was submitted to the Commercial Bank management. In 2020 too Kent Ridge was assigned to conduct the Assessment Centre for the new batch of management trainees, however due to the pandemic situation it was abandoned

Reintroduction of a Performance Appraisal System to Sri Lanka Insurance( SLIC)

Kent Ridge was selected to reintroduce performance appraisal system to Staff members of Sri Lanka Insurance. The consultants developed appraisal tools in consultation with SLIC staff, conducted awareness and training sessions for all relevant staff and introduced performance appraisal to match their operation and culture.

Outbound capacity building session for University of Moratuwa MSc. in Construction Project Management Students.

The program was held as a supplement to the human resource management module with the participation of 40 students. The one and half day residential program was held in November 2019.
This program has been much appreciated by the student participants and has been repeatedly conducted for several batches of construction project management students from the past.

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