Case Studies

Kent Ridge is an innovative business solutions provider with an inclination towards human resource and change management. Since 2008 the company has been serving a wider customer base including fortune 500 companies, global MNCs, local blue chip and other companies and public sector organisations representing different industries.

Solving a major employee relations problem in a manufacturing & Sales Company

Kent Ridge consultants have been engaged after a major strike by a political party-affiliated union in a manufacturing plant producing a known and authentic brand. KR consultants got an employee relations officer appointed and made him talk to the employees and improve the employee relations atmosphere with many more HR interventions. Thereafter, as an alternative to the external Union, an in-house union was formed. Since then the company has been enjoying good employee relations which has given management the time to focus on the growth of the company which has resulted in multi-fold growth in revenue and its brand presence. Also, a case study on the same has been published by late Professor Sudatta Ranasinghe of Open University Sri Lanka(OUSL) in an IPM Journal.

Solving a dispute in a software development company

Kent Ridge consultants have been engaged in settling an irreparable disagreement between two founders of a software development company. KR consultant along with a professional team has mediated a solution to divide the company on a non-cash basis using sales volume and customer base as the dividing factors. Thereafter, two companies have been incorporated with new corporate identities and both companies are on the growth track despite the pandemic and economic challenges.

Developing an HR Policy and Procedure Manual and setting up an HR department

The lack of HR management support has led to many challenges in a century-old public limited company engage in manufacturing, exports and trading. Kent Ridge consultants formulated an HR policy and procedure manual in consultation with the heads of all the subsidiaries and subdivisions of the company located in different locations. Also, the consultants have facilitated the setting up of the Central Human Resource Management department and recruiting the group human resource manager which has supported the growth of the company.

A large scale Voluntary Retirement  scheme (VRS)

Cost per minute has increased leading to inefficiencies in a few factories of a large apparel group of companies situated in an export processing zone. Therefore, the company wanted to exit that zone. KR consultants mediated between the management and employees and formulated the VRS packages. Two factories were closed and a subdivision of one factory has been relocated smoothly without any incidents. During the process, the consultants discussed with the Assistant Commissioner Labour and got tax exemptions for all the employees through the Inland Revenue Department. Around 1500 employees have been offered compensation of half a billion rupees.
The VRS checklist developed by the consultants has been used by the same company thereafter for other voluntary retirement schemes. The consultants were called after some time to handle a similar industrial dispute in another subsidiary of the same group, which has also been handled smoothly.

Restructuring a country operation of a not for profit Inter Governmental organization

The consultant has been engaged in restructuring the Pakistan operation of a global inter-governmental organization(IGO). With time, the organization which has been carrying out projects in different parts of Pakistan has overgrown in size leading to inefficiencies and higher people and overhead costs. The number of people and overhead costs have been reduced to enable the organization to concentrate on the core area of the organization.

Purpose Statement
Kent Ridge is committed to develop organizations, networks and individuals to unleash their true potential

ABOUT US

Kent Ridge (Pvt.) Ltd. is a human resource solutions provider  who facilitates  to unleash the true potential of individuals, teams and organisations.

Contact Us

ADDRESS

18, Swarna Place, Nawala,
Sri Lanka

PHONE

+94 11 2805155

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